OUR BIGGEST COMMITMENT IS TO YOUR FULL SATISFACTION. If you chose your product in our online store, but, upon receiving it, found that there was a manufacturing defect, or even were dissatisfied with the product purchased, we guarantee your right to exchange or return it. Remembering that the first step in exchanging or returning is to contact our Customer Service Center via email: safesmartshop.com Our team will instruct the customer on how to proceed with the exchange or return of the product. As soon as we receive the package, we will carry out an analysis to confirm that everything is in accordance with the Item return conditions. After confirmation, our Customer Service Team will contact you and in this case you will be able to choose between:

1. Exchange for any other product that is available in our stock

2. Receive a refund of the amount spent on the products. The cost of shipping the product for exchange is at our expense (SMART SHOP)